RETURN POLICY
At Meidé Hair, we are committed to providing you with high-quality hair products and exceptional customer service. We understand that sometimes issues may arise with your purchase, and we are here to assist you. Please review our return policy carefully to ensure you understand our guidelines and procedures.
No Refund Policy
Due to the nature of our products, we do not offer refunds. However, we are dedicated to ensuring that you are completely satisfied with your purchase. If there are any issues with your order, please contact us at meidehair@gmail.com and we will work with you to meet your desired look.
Contact Us
If you have any questions or need assistance with your order, please do not hesitate to contact our customer support team at meidehair@gmail.com. We are here to help you and ensure you have a positive experience with Meidé Hair.
Shipping Policy
All orders on our website are processed within 5-10 business days before they are shipped. Delivery times after shipment are approximately:
- Canada & US: 3-5 Business Days
- Europe: 5-7 Business Days
- Rest of the world: 7-14 Business Days
You will receive a confirmation email with tracking details once your order is dispatched.
We are not responsible for any fees, such as customs duties or taxes, that may apply to your shipment upon delivery. Customers are encouraged to carefully review and ensure accuracy when entering personal and delivery information. We cannot be held liable for incorrect delivery details or addresses, as changes cannot be made once orders have been dispatched. In the event that an order is sent to an incorrect address or an exchange is approved, the customer will be responsible for any additional re-delivery charges.